Shipping policy

Order Processing Time

All orders are made to order. Please allow up to 2 weeks for us to prepare, package, and process your items before shipment. Processing time does not include weekends or holidays.

Shipping Locations

We ship from Michigan, USA, and currently offer shipping to:

United States
International:
Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Italy, Japan, Lebanon, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom

Shipping Carriers

  • Domestic (U.S.): USPS

  • International: DHL and USPS (carrier rates shown at checkout)

Shipping Costs

Shipping costs are carrier-calculated at checkout. Rates are determined by USPS for U.S. orders and USPS/DHL for international orders based on package weight, destination, and shipping method.

Estimated Delivery Times

  • United States: Shipping times depend on USPS U.S. Standard estimates (typically 2–5 business days).

  • International: Transit times vary by destination and selected carrier, generally ranging from 1–4 weeks depending on customs processing and carrier delays.

Please note: These are estimates provided by carriers and are not guaranteed.

Tracking Information

A tracking number will be emailed once your order has shipped. Please allow 24–48 hours for tracking updates to appear.

Lost or Stolen Packages

We are not responsible for lost, stolen, or misdelivered packages.
If your tracking shows delivered but you cannot locate your package, please contact the carrier directly to file a claim.

Incorrect Address Policy

Please ensure your shipping address is correct at checkout. If an order is returned due to an incorrect or incomplete address, the customer will be responsible for any additional shipping fees required to reship the package.

Preorders

We do not offer preorder items at this time.